Frequently Asked Questions

• yourself
• Internet
• a computer, tablet, or phone
• a drink & snacks
• maybe paper/pen

Feel free to email us at [email protected] with any questions or concerns.

Our team typically responds within 24 hours (48 hours on the weekend)

Yes! You can earn ASHA CEUs! 🥳

You can also earn PDH (see FAQ question "Will I get a Certificate of Completion if I only watch the replay videos?")

If you want to earn ASHA CEUs, you must:

• Opt in for ASHA CEU reporting
• Attend the ENTIRE LIVE virtual session. To earn ASHA CEUs, you must attend the entire LIVE session. Attendance is tracked via Zoom. Once you sign up, you will receive a link to register for the event via Zoom. You must log in to the LIVE session using that link, which is associated with your name and email address. (Sorry, no ASHA CEUs for REPLAY viewers and no partial credit) 
• Complete the Speech Retreat Self-Assessment Survey. A survey will be sent via email to all LIVE attendees within 24 hours after the conclusion of the live conference. This assessment must be completed within 7 days.

https://www.asha.org/ce/ceus/eligibility-to-earn-asha-ceus/

 For this event, we will not be accepting purchase orders.

If you have questions or concerns, please email us at [email protected]

• Full refund up to 7 days before the event
• 75% refund up 2 days before the event
• Sorry, no refunds are offered to last minute/ day-of event cancellations

But why would you have to cancel?! You have access to the recorded sessions to watch at any time and earn PDH.

Event Cancellation and Refund Policies

YES! You can earn 1 PDH (professional development hour) by watching the replays!

To earn PDH by watching replays, you must:

• Watch the recorded session in its entirety. No partial credit will be given for replay viewing. The recording needs to be watched until the very end to unlock the self-assessment survey. You can watch them at any time.
• Complete the Self-Assessment Survey for Replay Viewers. After you watch the recorded session in its entirety, you will be given a link to complete the self-assessment survey. Upon completing the survey, a Certificate of Completion will be emailed to you.

If you have any issues viewing the replays or do not receive your Certificate of Completion, please email [email protected] with your full name and the course title.

Yes! Please do! The more the merrier!

If you choose to watch the LIVE session with others, make sure each registered person is logged in on separate devices. This is how attendance is tracked. For example, if you watch the LIVE session with a colleague on your computer, your colleague must log in to the session on another device (phone, tablet, laptop, etc.) using their Zoom registration link. If you do not log in using your own Zoom registration link, we cannot track attendance and you will not earn credit for being there.

Accommodations &  Accessibility

Speech Time Fun and Speech Retreat strive to make our events accessible to all participants. If you have any special needs or require accommodations, please contact us directly at [email protected].

We are happy to assist you by providing additional accessibility options such as closed captioning, transcripts of recordings, other assistive technology, alternate formats, or any other accommodations you may need. Please contact us as early as possible so we can properly assist you. We ask that requests be made at least 2 weeks before the event.

Please email us at [email protected]

Please email us at [email protected] with any concerns, questions, complaints, or comments.

Complaint Resolution Policy